Frequently Asked Questions
Everything you need to know about shopping for your equestrian lifestyle.
How long will it take to receive my order?
Most orders are processed within 24-48 hours. Standard shipping typically takes 3-7 business days, though heavy items like saddles or stable equipment may require additional transit time.
What is your return policy for riding apparel?
We offer a 30-day return policy on all unworn apparel with original tags attached. For safety reasons, riding helmets and protective vests must be returned in their original, unopened packaging to ensure they have not been compromised.
Do you offer international shipping for horse tack?
Yes, we ship a wide variety of equestrian gear globally. International shipping rates and delivery times are calculated at checkout based on the destination country and package weight.
How do I determine the correct size for a horse blanket?
To find the perfect fit, measure your horse from the center of the chest, along the side of the barrel, to the center of the tail. Consult our comprehensive size guide located on the product page for brand-specific conversions.
Can I track my shipment?
Once your order departs our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and equestrian-friendly financing options like Affirm for larger purchases.